We've Got You Covered
Have Any Questions?
You've probably got a few questions. To get you started we assembled a few frequently asked questions and answers. If you don't see your question here, we encourage you to give us a call. We're happy to answer any questions you may have.
I've got water coming in through the roof of my building. How quickly can you get here?
We understand how devastating a leaking roof can be to your home or business. That's why we will do everything we can to get there immediately. If the leak is something that can be fixed immediately, we'll take care of it right away. If it's a more extensive job that will take a little more time and materials, we'll get the leak covered. In most cases, we'll be able to get a crew to your job site the next day.
What if my roof is leaking in the middle of the night?
Don't hesitate to call us any time of day or night. You can call us 24 hours a day 365 days a year.
How long will it take to get an estimate?
We can get you a project estimate the same day we visit your business or home to look at your roofing project.
I have a flat roof. Can you repair this type of roofing?
We certainly can. Storm Damage Specialists are highly trained roofing experts. We haven't yet met a roof we can't fix.
How do I know if I need a full roof replacement or if I can just get it repaired?
Each roof is different. Your roof will have normal wear and tear along with any damage you may have incurred. We'll take a look and give you an honest recommendation. If your roof can be repaired safely and give you a few more years we'll always recommend the more cost-saving option for our customers.
I've never submitted an insurance claim. Can you help?
Yes. We have not only been through the process many times with our customers, but we know how to make sure your insurance carrier will pay the full claim that your policy offers. If you would like to learn more about the claims process, visit our Insurance Covered Roof Repairs page, or give us a call.
Will my landscaping be ruined during my roof replacement?
No. We treat your home like it's our own property. We understand you've spent a lot of money and time making your yard beautiful. We're very careful around landscaping, vegetation, statues, patios and any other items you have in your yard.
I only winter in Arizona and I'm headed back north soon. Can you get my roof replaced before I leave?
Absolutely. Unlike other roofing contractors, we create a "floating" schedule for our crews. That means we are likely to get a crew to your home within a day or two. We always try to work around your schedule.
Will I have to close my business or remove my family and pets while my roof is being repaired or replaced?
Not usually. We ask that you stay out of the way of our crew for safety purposes. But we do not use hazardous materials or anything that will cause an unsafe environment. You will hear our equipment and may have to avoid a waste collection dumpster as we are working.
How messy will my yard be when having my roof replaced?
We pride ourselves in keeping our customer's property neat and clean. While there will be equipment and new roofing materials as well as supplies about, we are constantly cleaning up after ourselves. In fact, several times a day you will see one of our crew with a magnet picking up any nails or other debris. If your project goes more than one day, we will tidy up the work site each night until we are finished.
I have solar panels on my roof. Can I still get my roof replaced?
For sure. We encounter a lot of property owners in Arizona with solar panels on the roof. If your solar panels are leased, we'll work with the leasing company to be sure the panels are temporarily removed and replaced properly. If you own your solar panels, we have several solar experts who will manage the process.
Do I need to find another contractor to handle repairs on the rest of my property that was also damaged?
No. Storm Damage Specialists is a licensed General Contractor. So that means our team can fix everything under your roof as well. We know roof damage can cause lots of problems. We can fix your siding, repair waterlogged drywall, paint, electrical, and more. The best part? It's all on one bill. You won't have to hire and manage multiple contractors—Storm Damage Specialists can do it all.
Are you evironmentally responsible with project waste?
Yes. We recycle as much of the material as we can. The remaining materials are properly disposed of in landfills.
Will there be any surpises when I get the final bill?
No. Our estimates are usually what your final total will reflect. If changes are made throughout the project, we'll address those with you immediately and if you decide to move forward with the change you will see a new estimate to reflect the change order.
I have asphalt shingles, but I would prefer a tile roof. Will my building hold the extra weight?
Each case is different. We will inspect your roof to determine the amount of weight it can safely withstand. We'll present you with your options and you can decide what you would like to do.
How do I know if I have storm damage?
If a storm has come through your area, it is possible you have damage. In fact, 80% of our clients did not realize they had storm damage until they were notified they were in a storm area. Contact Storm Damage Specialists and we'll identify the damage, if any, and help you with your insurance claim.
Can Storm Damage Specialists approve my insurance claim?
No, your insurance company will complete their own inspection. They may send an insurance adjuster or even use a drone to inspect your roof, then they will approve your claim.
How often should a flat roof be coated?
It’s our opinion, to protect from the harsh Arizona sun, flat roofs should be coated every 3-5 years.
What is your warranty?
Different roofing systems come with different warranties. At a minimum, we warranty labor defects for 2 years and material defects for 30 years. Some products come with 10 year labor warranties and 59 year material warranties.
How Long Have You Been in Business?
While this company has only been in business for almost 3 years, both partners have extensive experience in the industry. We have a combined 40 plus years of experience and the qualifying party has been licensed in Arizona since 2015.
How Much Does It Cost?
Roofing, like anything else in life, comes with good, better, best type options. From affordable replacement options, to top of the line new products, we can install the roofing system that fits your budget.
So When Should I Start Planning My Roof Repair?
We have found it’s usually best to replace your roof before it starts leaking. Roof leaks can create chaos inside your home, leaving your possessions exposed to the elements is a recipe for disaster. Water loves to find dark warm areas, and with a little heat, which we get a ton of in Arizona, this can creates the necessary conditions for mold to grow.
It’s best to start planning your roof replacement prior to this happening.
Can You Fix a Leak?
Most leaks can be fixed. There are too many variables to be able to answer that question here, but unless your roof is very old or falling apart, chances are repairs can be made.
Get A Quote
We'll get you an honest and fair quote quickly, contact us today.